International Account Manager

Zevenaar | 32–40 hours | International | B2B

You make sure our customers are not only satisfied, but genuinely enjoy working with Rymax.

An order from Peru. A distributor in Ghana who urgently needs a new price. A customer in the Middle East who wants to know when his container will depart. Meanwhile, a marketing campaign is running, you are coordinating a technical training in another country, and you suddenly spot a commercial opportunity in an order.

Welcome to Rymax.

As an Account Manager, you are the day-to-day commercial point of contact for your own portfolio of international distributors. You make sure commitments are kept, orders run smoothly and customers receive fast and professional support. But you do more than that.

You know your customers. You know what is going on. You spot opportunities and potential problems before anyone else needs to raise them.

Because for us, good account management is not just about responding to what a customer asks for. It is about making sure customers genuinely enjoy doing business with us.

What will you do?

Together with a Sales Manager, you form a commercial team around a portfolio of international Rymax distributors. The Sales Manager focuses primarily on strategy and market development; you are responsible for the day-to-day commercial relationship and excellent operational execution.

This means, among other things, that you:

• maintain regular contact with international customers and build strong, personal relationships with them; 
• manage enquiries, quotations and orders from A to Z; 
• ensure that prices, margins, documentation and agreements are processed correctly; 
• continuously maintain an overview of ongoing orders, deadlines, payments and customer agreements; 
• communicate proactively in the event of delays, changes or potential problems; 
• work closely with Logistics, Finance, Marketing and Operations; 
• identify commercial opportunities through day-to-day customer contact and turn these into action together with the Sales Manager; 
• help organise marketing activities, training sessions, portfolio expansions and other customer projects; 
• ensure that customer information, agreements and actions are properly documented and followed up; 
• think about how we can make our service and internal processes a little better every day. 

Operational Ownership is an important principle within this role: you feel responsible until something is truly taken care of.

Who are we looking for?

Above all, we are looking for someone who naturally takes ownership.

Someone who does not think: “I forwarded the email, so my job is done,” but rather: “I’ll make sure this gets solved.”

You have a commercial mindset, but you do not have to be a traditional hunter. Instead, you get energy from customer contact, organising, coordinating and making sure everything is taken care of properly.

You recognise yourself in the following:

• you have at least an MBO+/HBO level of working and thinking; 
• you have experience in a commercial support, customer service, export or account management role; 
• you communicate easily and professionally in Dutch and English; an additional language is a plus; 
• you are accurate, organised and good at managing multiple matters at the same time; 
• you are confident enough to hold both customers and colleagues to their commitments; 
• you think ahead and identify opportunities or problems before they become urgent; 
• you are comfortable working in an international environment with different cultures and ways of doing business; 
• experience in export, international trade, automotive or lubricants is a plus, but not a requirement. 

And perhaps most importantly: you enjoy being part of a relatively small team where your contribution is visible.

Working at Rymax

In a market full of oil giants, we are the challenger. And we like it that way.

Rymax Lubricants is a Dutch lubricants brand and family company that serves the world from Zevenaar. With more than 300 products and partners in more than 65 countries, we compete internationally. Not by being the biggest, but by being faster, sharper and bolder than the rest.

Where others sell oil, we build a brand. With energy, guts and real character. And we don't build that brand through marketing alone, but above all through how we treat our customers every day: fast, personal and reliable.

No corporate machine, no three layers of management, no micromanagement. Instead: short lines, plenty of responsibility and the freedom to act on a good idea straight away. In return, we expect initiative, ownership and the drive to keep developing yourself. Our core values: freedom and responsibility, ownership, taking initiative and Improving by Challenge.

And we do it together. A strong strategy without strong execution does not work, and neither does the reverse. That is why Account Manager and Sales Manager form one commercial team at Rymax: two roles, one goal.

Lubricants, boring? Not the way we do it.

What do we offer you?

An international commercial role in which you are much more than the person who enters orders.

You will have the freedom to take responsibility, build relationships and continue developing yourself. You will work in a small, international team from our office in Zevenaar, with customers and colleagues from different countries and cultures.

In addition, we offer:

• Salary indication: €2.750 – €4.750
• Bonus: annual bonus based on your performance and the company’s performance
• Travel expenses: properly taken care of
• Hours: preferably 40 hours per week
• Holiday: 28 days and 8% holiday allowance
• Pension: well arranged with an attractive contribution
• Equipment: company laptop and phone
• Hybrid working: working from home 1 day per week is fine with us, but not 

mandatory. We like our colleagues to be in our nice office

• Other benefits: company sports & outings, free daily lunch, bike program and much more!

Does this sound like your way of working?

Then we do not need a perfectly AI-written cover letter. We are much more interested in who you are, what you have done and why you think this role suits you.

Send us your CV and a short introduction to [email protected]. We would be happy to have a cup of coffee with you in Zevenaar.